My Account and Activating New Device - Technical Issues

Incident Report for Gabb

Resolved

This incident has been resolved. Customer can now access their account at gabb.com/account and use gabb.com in fresh browsers.

Posted Jun 04, 2025 - 22:51 UTC

Monitoring

We have implemented a fix for this issue. We are now monitoring.

Posted Jun 02, 2025 - 23:25 UTC

Identified

We are aware of issues in My Account causing line details and information to not load. Because of this issue customers can not add apps, cancel or retrieve their billing details.
This issue is also affecting the Activation Portal gabb.com/activate when trying to activate a new device.
We are working as quickly as possible for a resolution.

Posted Jun 02, 2025 - 19:16 UTC

This incident affected: gabb.com.